FAQ

{ Products }

Most jewelry is made of thin layers of hardwood that are hand-painted, laminated to one another, hand-sanded + oiled - creating intricate, three-dimensional works. I've always been drawn to the simplicity of geometric shapes, and how shapes relate to one another + I think that's expressed in this new series. I hope you enjoy wearing it as much as I enjoy making it!

Please note, due to the natural qualities + varying grain/color of wood, each piece is unique + yours will vary slightly from the one pictured.

Jewelry Care

Please be kind to your piece(s). All wood pieces are finished with a protective coat of varnish, however they are not made to be worn in water + storing in direct sunlight may warp your piece(s). Acrylic can scratch if stored with other jewelry, so its best to store it separately to avoid abrasion. 

Warranty

If a product is found defective within 1 year, it will be exchanged for the same  product, or same valued product if that style is no longer available, at no additional charge.

Exchange / Return Policy

All our jewelry is made to order + customer satisfaction is of the utmost importance to us. Unused items in their original condition may be returned within 10 days of delivery date for a full refund. Holiday purchases made during the month of December may be exchanged until January 15. 

Refund / exchange is not guaranteed and is subject to our review of the returned product + shipping costs are the responsibility of the buyer. Buyer takes responsibility for lost packages, please insure your exchange for the price of the jewelry.

Please note, we cannot offer returns / exchanges on custom + sale items.

Sales Tax

California state residents will be charged sales tax during checkout.

{ Shipping + Production }

All jewelry is custom made for every order. Stud earrings are usually available to ship in 1-3 days. Typical production time for all other items is 3-5 business days, though we strive to ship orders as quickly as possible.

Delivery Time

Standard shipping for domestic orders is sent via USPS First-Class Mail with devliery confirmation + are typically delivered within 3-7 business days.

International

To confirm whether we deliver to your country, add your desired products to your cart, proceed to the cart page and check if your country is available for selection.

International orders are shipped via USPS First-Class Mail International Parcel + do not come with tracking nor do they include any customs due in the receiving country. If you require tracking, or want to get your package as soon as possible, it is usually about $30-45 for International Express Mail with delivery confirmation. Please email us if you would like this option + we will provide a quote. International orders are typically delivered within 2-4 weeks, depending upon the destination and customs processing.

{ Wholesale }

Absolutely! If you would like information or would like to setup a wholesale account, please contact us and include your business name, address, email + phone number in your message + we'll get back to you asap!

{ More Questions }

If you have further questions, please feel free to contact us + we'll get back to you just as soon as we can!